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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aaron P

Aaron P

December 26, 2024

5  out of  5
rating by Aaron P
"All the staff are extremely helpful and kind! Also saved me a ton of money so no complaints whatsoever."
We responded:
"Thank you, Aaron! I'm happy to know that our team was able to assist you and help save you money. Your satisfaction is our priority, and we're here for any future needs or questions you might have."
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Mario Morales

December 14, 2024

5  out of  5
rating by Mario Morales
"Everyone is so nice, they always help you to the best of their ability."
We responded:
"Thank you, Mario, for your kind words! I'm happy to know that our team has been able to assist you effectively. We always strive to provide the best service possible and appreciate your recognition. If you ever need further assistance, don't hesitate to reach out. - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
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Destiney Alvarado

December 13, 2024

5  out of  5
rating by Destiney Alvarado
"Amazing team! Throughly followed up and attentiveness to details like no other. Thank you!"
We responded:
"Thank you, Destiney, for your wonderful feedback! I'm so happy to know that our team's attention to detail and follow-up met your expectations. We truly appreciate your kind words and are here for any future needs you may have."
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Cathy Everett

December 13, 2024

5  out of  5
rating by Cathy Everett
"She is very professional, kind and did not forget about me after a year had passed. She checked in with me and was able to get me a cheaper rate! I’m super grateful for her commitment to her job that helps her to provide excellent service! Thank you Mayra!!!"
We responded:
"Thank you, Cathy! I'm really happy to hear that you appreciated the service. It's important to me to stay connected and ensure you get the best rates possible. If you ever need anything else or have more questions, feel free to reach out. I'm here to help!"
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Terri Moles

December 12, 2024

5  out of  5
rating by Terri Moles
"You have awesome service! 👌"
We responded:
"Hi Terri! Thanks a bunch for the awesome 5-star rating! We're so happy you're satisfied with our service. If you ever need anything else, we're here for you! - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
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Greg Ripley

December 12, 2024

5  out of  5
rating by Greg Ripley
"Prompt, courteous, and reliable customer service. I highly recommend Mayra and her team."
We responded:
"Greg, I'm thrilled to hear you found our customer service prompt, courteous, and reliable! I'm pleased to know you highly recommend my team. We're grateful for your positive feedback and look forward to assisting you further. -Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
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Bryson Beck

December 10, 2024

5  out of  5
rating by Bryson Beck
"Mayra’s team is incredible! Always super responsive and happy to help."
We responded:
"Bryson, thank you for your wonderful feedback! I'm glad to hear that our team has been responsive and helpful. We truly appreciate your support and look forward to assisting you with any future needs!"
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Corrina Kizziah

December 7, 2024

5  out of  5
rating by Corrina Kizziah
"Marisa is a competent, helpful, kind and thorough. I appreciate your work and flexibility. Thank you for helping my family stay safe. State Farm rocks!"
We responded:
"Corrina, thank you for your wonderful review! We are glad to hear that Marisa has been helpful, kind, and thorough in assisting your family. Your appreciation means a lot to us. We're grateful for the opportunity to help keep your family safe. If you ever need anything else, our office is here for you. Thanks again!"
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Daisy Martinez

December 6, 2024

5  out of  5
rating by Daisy Martinez
"Super helpful, quick to respond, and great prices! Thank you for being supportive & accommodating throughout the process!"
We responded:
"Daisy, thank you for your wonderful review! I'm glad you found our service helpful and responsive. It's great to know that our prices met your expectations. We're always here to support and accommodate your needs. If you have any further questions or need assistance in the future, feel free to reach out!"
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Eddie Brooks

December 3, 2024

5  out of  5
rating by Eddie Brooks
"I've been with State Farm my whole life and I'm now retired. I do look at other companies for comparison and State Farm has always been a better price and they will go to bat for you if you get someone who's lying about an accident.Thank you guys so much!"
We responded:
"Eddie, thank you for your loyalty and for sharing your experience! We're glad to know that you've consistently found value with State Farm and that our team has been there to support you, especially in challenging situations. Your trust means a lot to us. If you ever need anything, don't hesitate to reach out. - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
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Janel Taylor

November 28, 2024

5  out of  5
rating by Janel Taylor
"Mary was so extremely helpful in getting the cheapest price and dealing with me and so many different vehicles and changing my mind. She was amazing!!!"
We responded:
"Thank you, Janel! I'm glad Mary could assist you with finding the best price and navigating through your changes. We appreciate your kind words and are always here to help with any future needs!"
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Jacob Spriggs

November 27, 2024

5  out of  5
rating by Jacob Spriggs
"Everyone at Mayra’s office has been amazing to work with"
We responded:
"Jacob, thank you for your wonderful feedback! I'm glad to hear that our team has been amazing to work with. We truly appreciate your kind words and look forward to continuing to assist you with your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
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Israel Terrazas

November 26, 2024

5  out of  5
rating by Israel Terrazas
"Atención personalizada muy buena explicación en tus coberturas exelentes"
We responded:
"Israel, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia"
Profile photo of Julián esteban Sánchez Hernández

Julián esteban Sánchez Hernández

November 26, 2024

5  out of  5
rating by Julián esteban Sánchez Hernández
"Very good service and attention"
We responded:
"Thank you, Julián, for your wonderful rating! Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out anytime. - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
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Frankie W

November 25, 2024

5  out of  5
rating by Frankie W
"Mayra was really helpful and responsive. I’ve felt taken care of and given honest helpful feedback to help bring my rates lower. Also when my car got broken into, she helped me speed the process up to get the claim going and even went out of her way to help me correct my claim amount— quick—a tedious process for anyone! I’m really grateful considering this isn’t the treatment I get from customer service in past experiences. Thank you so much 🙏!"
We responded:
"Frankie, thank you so much for your wonderful review! I'm really happy to know that you felt well taken care of and received honest feedback to help lower your rates. It’s great to hear that I could assist you quickly with your claim after your car was broken into. Your gratitude means a lot, especially knowing that you've had different experiences with customer service in the past. If you ever need further assistance, don’t hesitate to reach out. Thanks again!"
Profile photo of Melissa Zehner

Melissa Zehner

November 25, 2024

5  out of  5
rating by Melissa Zehner
"Mayra and her entire team have been absolutely lovely to work with these past few years. They're responsive, helpful, professional, patient, and warm no matter what the interaction is. I've had full confidence in their ability to help and guide me. Highly recommend!!! And a special shout-out to Marissa and Sabereen, who have gone above and beyond to help me out during my move. You rock!"
We responded:
"Melissa, thank you for your wonderful review! I'm glad to know that our team has been able to provide you with responsive, professional, and warm service over the years. Marissa and Sabereen will be happy to hear your special shout-out for their efforts during your move. We appreciate your recommendation and are here for any future needs or questions you might have. Thanks again!"
Profile photo of Peyton Brazell

Peyton Brazell

November 25, 2024

5  out of  5
rating by Peyton Brazell
"Always a pleasure working Mayra and Mary. Have been very quick to respond to any questions or updates on a claim. Very happy I switched to State Farm insurance."
We responded:
"Peyton, thank you for your wonderful review! I'm glad to hear that you are satisfied with the service. It's great to know that our responsiveness to your questions and claims has made a positive impact. We appreciate your decision to switch to State Farm and look forward to continuing to assist you with any future needs."
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Loc Nguyen Duc

November 25, 2024

5  out of  5
rating by Loc Nguyen Duc
"Mayra Quass ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Loc, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our office. If you ever need further assistance or have any questions, we're here to help!"
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Martin Rodriguez Jr

November 16, 2024

5  out of  5
rating by Martin Rodriguez Jr
"Great price and amazing service!"
We responded:
"Martin, thank you for trusting my agency with your insurance needs! - MQ"
Profile photo of Malissa Snyder

Malissa Snyder

November 8, 2024

5  out of  5
rating by Malissa Snyder
"I don’t think I have ever been provided with better service and the insurance industry that I have with Mayra and Sabereen! Not only are they incredibly nice and professional, they are experts in their field, reply quickly, and are very honest! I highly recommend them. We moved across the country, and this was probably one of the easiest parts of our move. Thank you so much!"
We responded:
"Malissa, thank you so much for your wonderful review! I'm glad to hear that you had such a positive experience with our team, especially with Sabereen. We strive to provide quick, honest, and professional service, and it's great to know we could make your move across the country a bit easier. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
Profile photo of Sylvie Cooks Things

Sylvie Cooks Things

November 4, 2024

5  out of  5
rating by Sylvie Cooks Things
"Love the team here, they've worked with me on everything from adding renters insurance to my plan to figuring out the best coverage options from my car! They are super helpful and were more than willing to explain everything, as I'm new to adulting!"
We responded:
"Thank you, Sylvie! We're glad to know that our team has been able to assist you with everything from renters insurance to finding great car coverage. It's wonderful that you found our explanations helpful, especially as you're navigating these new responsibilities. We're here to help with any further insurance needs or questions you might have. - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
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shane schnetzky

October 21, 2024

5  out of  5
rating by shane schnetzky
"I have been a long time client of State Farm. I recently had my yearly check in to go over my policies with my agent. I was very pleased."
We responded:
"Shane, thank you for your long-term trust in State Farm and for taking the time to share your experience! I'm glad to know that your yearly policy review went well and that you left satisfied. Our office is always here to assist with any future needs or questions you might have. - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
Profile photo of Isabel García Valdivia

Isabel García Valdivia

October 19, 2024

5  out of  5
rating by Isabel García Valdivia
"We just moved to Oregon and had to transfer our policies to a State Farm agency here. Sabereen was excellent in her communication and in getting things done. She followed up and made sure everything was set. Thank you for the wonderful service! I look forward to continuing to work with you."
We responded:
"Isabel, thank you so much for your kind words! I'm glad to hear that Sabereen provided excellent communication and ensured everything was smoothly transferred for your move to Oregon. We appreciate your trust and look forward to continuing to work with you. If you need any further assistance, don't hesitate to reach out. - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
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Olivia Corrin

October 5, 2024

5  out of  5
rating by Olivia Corrin
"I get renters' insurance through Mayra Quaas. An employee in her office, Sabereen, has been incredibly helpful through the process of singing up for insurance and dealing with unclear instructions on the part of my apartment building. She is always friendly and very quick to respond when I need help. I really appreciate how easy she has made the process of getting our insurance set-up."
We responded:
"Olivia, thank you for your wonderful review! I'm happy to hear that Sabereen has been so helpful with your renters' insurance and navigating the complexities with your apartment building. It's great to know she has made the process smooth and easy for you. We appreciate your kind words and are always here to assist with any future needs. - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"
Profile photo of Kandy Raguskus

Kandy Raguskus

September 24, 2024

5  out of  5
rating by Kandy Raguskus
"I had an amazing experience getting a policy for my University of Oregon student. The team was incredibly responsive, answering all my questions right away. They guided me through the entire proves, making it quick and easy. I couldn’t have asked for better service! Highly recommend!"
We responded:
"Kandy, thank you so much for your wonderful review! I'm happy that our team could assist you in getting a policy for your University of Oregon student. It's great to know that we could make the process smooth and quick for you. We appreciate your recommendation and are always here to help with any future needs or questions. - Mayra Quaas - State Farm Insurance Agent, Eugene, OR"